Live Chat platform-as-a-service (PaaS)
How Stack Finder helped Greechat
Overview
Greechat is a Live Chat platform-as-a-service (PaaS) that delivers the software, agents, and management team needed to power a 24/7 human live chat sales team dedicated to driving more revenue from the traffic on a website.
The Challenge
Launching a US-market GTM motion for an Australian company while improving prospect-to-lead efficiency and shortening the sales cycle.
What Stack Finder Did
Stack Finder partnered with Greechat on a US-market expansion plan and a consultative selling motion — empowering a growing sales team to convert more conversations into qualified pipeline.
- Created a global expansion GTM strategy purpose-built for the US market.
- Introduced consultative selling techniques that were repeatable, scalable, and sustainable.
- Managed the full sales cycle: cold outreach, appointment setting, demos, proposals, closing, and account management.
- Empowered 5+ sales team members on the new motion through hands-on enablement.
Outcome & Results
- +300% email automation open rates.
- +100% MoM prospect-to-lead ratio.
- −25% sales cycle length across the team.
Want results like Greechat?
Book a 1:1 Deep Dive with Max & Jeremy. We'll map your architecture and identify your biggest bottleneck — your deposit is fully refundable if the blueprint doesn't deliver.